Operation, service and support of public, cross-sector infrastructure

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Client

TDC Erhverv

Industry

Infrastructure

TDC Erhverv continues the operation of VDX in collaboration with Netic

In 2024, MedCom completed a public EU tender with negotiations for the operation of the public and cross-sector infrastructure VDX, also known as Videoknudepunktet. The tender concerned the operation, service, and support of the VDX infrastructure, including video licenses. On May 2nd, a contract was signed with the winner of the tender. The winner was the existing VDX provider, TDC Erhverv, which will continue to manage the operation of VDX for the next five years, in collaboration with Netic.

VDX was established in 2009 and enables video consultations between all Danish patients and their general practitioners. The use of VDX in the Danish healthcare system and in the direct contact between patients and citizens makes VDX a critical infrastructure.

The new contract emphasizes security, operational stability, high quality, and good service. Furthermore, the new contract also includes the operational platform for the VDX API, which has increasingly become operationally critical for the connected parties' use of VDX.

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We have extended our agreement with Netic because, during the recent period of collaboration, they fully met our requirements and expectations regarding the operation of VDX. As we are dealing with a critical infrastructure solution, it is crucial to have a partner who ensures a high level of data security, stable operation, good quality, and 24/7 service. We get that with Netic.

Jesper Stig Mølbak Christensen

Sales Director, TDC Erhverv